Terms

This page explains how Bay Motor Assist works and what to expect when you send an enquiry or request a mobile mechanic visit in Torquay, Paignton or the wider Torbay area.

Sending an enquiry

When you send an enquiry through this website, you are asking Bay Motor Assist to contact you about your vehicle problem. Sending an enquiry does not guarantee a booking, a same-day visit, or that a mobile repair will be possible. We will review your details and get back to you to discuss what is involved.

What we can and can't do

We are a mobile mechanic service, not a vehicle recovery operator or an MOT test station. Some faults need parts, specialist equipment or a workshop. We will be honest about whether a mobile visit makes sense for your situation before any work begins.

Your responsibilities

Please give us accurate information about your vehicle and where it is parked. If the car is somewhere unsafe or impractical to work, tell us and we will advise on the best next step. You are responsible for decisions about driving your vehicle.

Safety

If you or your vehicle are in immediate danger, call 999. Our service is not a substitute for the emergency services or roadside recovery.

Contact

If you have any questions about these terms, please get in touch.

These terms may be updated from time to time.

Need a hand with the car?

Give us a call and talk us through what’s happened. We come to homes, workplaces and safe spots across Torquay and the wider Torbay area.

01803 262390